Thanks for your purchase,
We are using the third-Party Shipping (Delivery) Method, so each product has the shipping Policies
In the unlikely event that we are not able to deliver your order completely, we shall cancel the remaining undelivered part of the order, and send an email to you informing about the same. In such cases, your payment against the undelivered part of the order shall be refunded, in the manner the payment was made
If your order has multiple items, these may ship from different locations in separate shipments. You will receive an email if the shipment does not contain all the items that you had ordered.
If you believe that the product is not in good condition, or if the packaging is tampered or damaged, please refuse to accept delivery of the package, and & write to us at [email protected] mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
Shipment processing time
Our team endeavours to process and ship orders within 2-3 working days. In case of peak seasons or high volumes of orders, your shipment might take a few additional days to be delivered. If you are experiencing a significant delay in receiving your order, please contact us via e-mail at [email protected]
Delivery rates and partners
We will charge shipping charges as per the product.
Our delivery carriers are:
For our International customers, minimal shipping charges will be applicable and this will be charged at the time of order booking. The shipment will be delivered by one of the following carriers:
Tracking an order
Once you’ve successfully placed an order on our website, you will receive an email confirmation with your tracking code. You can check the status of your order by logging into your account on our website. Look for “Orders'' under the “My Account” section and enter your Order no. and Email to proceed. Still can’t figure it out? Get in touch and let us help you!
We know how exciting receiving a package can be and that’s why we put extra care into the packaging. Expect each Talisman piece to arrive in a beautifully wrapped, yet durable box. We consider it our responsibility to deliver the product to your doorstep, and as a part of assuring that the product is perfect, we urge all customers to inspect the package for any damage or tampering before receiving or signing for receipt.
For any divergence or discrepancy in-order delivery, we request you to call our Customer Care at +91-9479672015 or write to us at [email protected] within 2 working days from the date of receipt of delivery SMS or email communication, failing to do so, the claim shall not be accepted.
Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.